Today, small businesses are just as dependent on their technology as they are on their people. If the system does not work or calls cannot be made, the transaction will not be successful and the money will be lost. This is often a problem with conventional telephone systems. However, most companies turn to business VoIP service providers for the best phone solutions.
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They differ from traditional telephone systems in that calls are sent over the Internet instead of standard telephone lines. This means that business people only need access to the Internet to make phone calls, receive text documents, conference calls, and other basic business tasks.
An enterprise VoIP system can lowermost of the costs of running a business. This system routes calls through the existing data network and therefore eliminates the costs of individual voice and data networks. In general, VoIP business customers pay a fixed price for their service compared to the variable costs of traditional systems. This can be a huge difference, and many companies find that they spend 50 to 80 percent less on their accounts.
With an enterprise VoIP service provider, customers can expect caller identification, call forwarding, call logs, secure voicemail, directory for calls by name, multiple virtual receptionists, and other smart features. A virtual phone system can perform all the tasks of a traditional phone system with the added convenience and intelligence of a web-hosted device. Conventional telephone systems only allow manual dialing of telephone numbers. With this solution, users can make calls through Microsoft Outlook with the press of a button.